I hope you’re okay! Are you ready for your next professional adventure?

We share your motivation to progress your career and achieve your ambitions – so we want to let you know about the latest Baggage Product Manager/Specialist- London role. Check out the details for this vacancy, with a world-leading airline company, below:

Location: Waterside, London

Contract ended: 6 months

Hours: Monday to Friday (37.5 hours a week)

Rate: £500-650 per day through UMBRELLA (Inside IR35)

Job purpose:

• Deliver the system Administration/configuration AND change management of a given set of Applications/products.
• To support and drive the product evolution of systems provided by suppliers, and deliver the core Configuration and change management associated with those systems

Accountabilities

System Expertise

• Develop and maintain system expertise related to systems in scope and operational domain in scope for the role
• Share expertise and domain knowledge with squad members to support the daily activities of the squad
• Work closely with and support ASM with product expertise to ensure systems remain compliant from a security point of view
• Work closely with and support ASM with product expertise to ensure we maintain robust system support coverage

SystemConfig and change delivery

• Create and maintain system configuration, reference data and rules to safeguard legality and operability of the system for the Operations
• Configuration of systems to facilitate business delivery
• Work jointly with QA to create and develop test cases and deliver testing for system changes
• Support change delivery
• Document and cascade system changes, test documentation, release notes, user guidance and activity metrics
• Work jointly with Product Manager to Develop baggage operational application, product and systems’ roadmap to support business requirement.

System evolution

• Work collaboratively with stakeholders, Business Analyst, Solution architect and other squad member, to assess feasibility, define and scope requirements and solution and manage delivery of system changes
• Represent relevant business areas in industry working groups and regular meetings as a key contributor
• Work collaboratively with Product Manager and Influence Suppliers’ roadmap and backlog to maximise the value delivered by the application, product or systems, to our operations.

Other

• Take proactive ownership for personal development in the role

Skills / capabilities

• Strong IT acumen – demonstrating structured mindset
• Good communication skills, both written and verbal
• Ability to explain and influence external partners
• Ability to work as part of a team or as an individual
• Ability to work under pressure and manage complex and often unique issues creating relevant clarity
• Sound knowledge of Operations business & systems
• Ability to present clear and concise test data and analysis
• Remain up to date on wider business issues and able to see big picture and relate to role
• Demonstrates flexibility – and able to reprioritise when mitigating circumstances change.
• Able to work at a detailed level to maintain a robust set of base data but also able to evaluate the business wide impact of any changes
• Very strong IT aptitude – able to work comfortably with IT on systems issues and communicate effectively with business stakeholders

Qualifications / experience

• Background in systems with strong IT acumen
• Prior Knowledge and experience of baggage business process and baggage messages
• Experience of system testing and creating relevant test data, executing tests and producing test exit reports (desirable).

Start Date

ASAP

Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling.

Or if it is not quite right for you, but you have someone in mind for the role – please let me know.