We are currently recruiting enthusiastic and customer-focused Food & Beverage Team Members to support our restaurant, bar, and events service. This is a great opportunity to work in a friendly, fast-paced environment where no two days are the same.The hotel provides not only an exceptional destination but also a rewarding workplace for those passionate about hospitality. Join a dedicated team committed to creating unforgettable and unique experiences for on every occasion.

Position Statement:

As a Food and Beverage Team Member you will be responsible for:

• Providing the highest standards of service to guests, ensuring all guests needs and expectations are met
• Preparing and set up of food and beverage areas for service.
• Ensuring the restaurant, lounge and beverage areas are maintained in a clean and tidy manner at all times
• Greeting guests, taking orders and serving food and beverages within the designated area
• Offering menu recommendations upon request and upselling additional products when appropriate
• Receiving payments for food and beverages
• Being knowledgeable about the facilities and service offerings within the hotel
• Assisting guests with any reasonable request for hotel services
• Ensuring that guest concerns are dealt with courteously and efficiently, reporting them to the Duty Manager

Essential Criteria

• Excellent communication skills
• Excellent customer service experience
• Ability to work as part of a team
• Ability to work under pressure

Desirable Criteria

• Previous experience in a similar role
• Previous Hotel experience

The Perks

• A competitive salary and benefits package that reflects your experience and dedication.
• The opportunity to be part of creating an exceptional guest experience, working with a talented team of hospitality professionals.
• A dynamic and supportive work environment where your creativity and innovation will be valued.
• Staff meals, uniform, and ongoing opportunities for training and professional development.
• Discounts on stays and dining experiences for you and your family.
• Enrolment in pension from Day 1 for all eligible team members.
• Incentive schemes.
• Team Celebrations.

Equal Opportunities

We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.

Right to Work

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage